FAQ
Have a question? We have listed answers to some of the most frequently asked questions below. If you can’t find what you are looking for, feel free to contact us directly using the form below
About
Luxe Underlay Group is a New Zealand owned and operated company with our offices based in Auckland.
Features
Features and Benefits: Features are characteristics that enhance the appeal of the product to the user.
Wear Test
What is the best underlayment for carpet, and does your choice in product really matter?
A quality carpet cushion collection designed and engineered for extreme Performance
The Luxe Collection is a quality carpet underlay range that will satisfy even the most discerning consumer. Engineered to enhance the feel and performance of a carpet, while providing absolute comfort and luxury underfoot.
Award-Winning
2019 Flooring Innovation Award U.K “Our primary objective was to provide the flooring industry with a range of product that delivered on feel and performance”
Luxe Collection
The Luxe Collection is available in multiple specifications. Starting from a 9mm thick, 100kg density, through to a 12mm thick 140kg density. and is produced in two classifications, luxury, and performance.
Test Standards
Constructed from a pre-consumer foam and refined thermal bonding process enhances the product’s retention properties in high traffic areas, extending the lifespan of a carpet far longer than another underlay.
Luxe has taken every problem from past underlays to create the ideal underlay of today in my opinion
Carter-Derrick CarpetsOwner 
Luxe underlay clearly the best on the market. Top-quality competitive pricing backed up With fantastic service.
Mark LaffertyFlooring First
Lifetime Guarantee
Choosing a new carpet cushion is a long-term commitment that gives your flooring the support it needs to maintain that new look and feel for longer.
Our lifetime of the new carpet guarantee is our promise to you and represents the confidence we have in the quality, workmanship and long-term performance of our products.
6 Benefits of a Quality Underlay – Our Advise
6 Benefits of a Quality Underlay for the home. With so many options available for the consumer to purchase, the buying process can become daunting.
Antimicrobial Protection
Ultra-Fresh antimicrobial treatments inhibit the growth of bacteria and fungi responsible for creating unpleasant smells throughout the home.
Show Homes | Group Builder Partner
Show Homes are an investment that showcases your business to potential buyers. Ask about our FREE Luxe Underlay offer and email [email protected]